Decorative Reptile ReptoFilter

Tetrafauna Decorative Reptile ReptoFilter basking platform and waterfall
Product No. 25905
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Includes a reptile or turtle basking area and waterfall.

Instantly creates a beautiful waterfall and basking area for newts, frogs, and turtles in any aquarium up to 55 gallons.
Features include integrated three-stage Whisper® filtration, which uses easily replaceable medium ReptoFilter cartridges, keeping water clear and odor-free. Large intake holes prevent clogging. Cover keeps animals out of the filtration area and provides an ideal basking area.
Decorative Reptile ReptoFilter is rated 3.3 out of 5 by 17.
Rated 2 out of 5 by from Not sure how to rate just yet. I just bought it because it looked awesome and my turtles can easily climb to bask. The water level is just below the max line. Unfortunately within 24 hrs. the water was very cloudy. I did rinse it well before installing in the tank due to the smell of chemical. Any suggestions would be appreciated.
Date published: 2017-05-31
Rated 1 out of 5 by from wouldn't give any star if I didn't have to I bought this filter from PetSmart and within a week, water is smelly cloudy. Absolute waste of 50 bucks.
Date published: 2017-05-23
Rated 5 out of 5 by from Great product fits 40 gal tank We bought our rock filter filter 3 years ago,our 3 turtles love it. With 3 turtles we have to clean filter every 2 weeks. First we thought rocks to steep so we built a ramp, then we found turtles climbing up the steepest side no problem and took ramp out. Filter does keep water clean, we rinse out filters every 2 weeks and only replace every 2 months, keep cost down. If we every get another tank we will get another rock filter.
Date published: 2017-01-04
Rated 1 out of 5 by from 2 Broken within a couple of months Bought two of these and within a couple of months both make loud grinding noises coming from the pump. They still function but are terribly loud. I've tried adjusting the metal rod that the prop fits onto but no luck. Don't buy this product if you are working with sand base. That is the only thing I can figure would do this unless it happens to all of them .
Date published: 2016-03-30
Rated 5 out of 5 by from This product is Fantastic I just bought this because my old filter broke the turles love it. Great bargin plus it comes with two filters inside already. Keeps the tank clean and best of all the turtles can climb on it to get some basking time.
Date published: 2015-11-01
Rated 5 out of 5 by from Fabulous pump, best I have ever had. I own four of them! However the pump does burn out every couple years but you can buy a replacement: http://www.tetra-fish.com/Pond/Products/garden-fish-pond-equipment/garden-pond-pumps/statuary-fountain-pond-pumps.aspx but I have yet to purchase one, just found this out today. The filters cost is annoying, if you changes filters every week the water will stay really nice but you will still have to get in and scrub gunk out twice a year. Still best pump I have ever had.
Date published: 2015-02-24
Rated 1 out of 5 by from Poor filtration/turtle unable to climb to bask This product can't keep my 35 gal tank (filled half full) for even a month. Plus, this is advertised for turtles. If you leave the water level at the fill line, there is NO WAY for a turtle to climb on the top to bask. Extremely disappointed!!!!
Date published: 2015-01-16
Rated 5 out of 5 by from with some mods it works great I used nylon mesh stockings around the pump and shaved an arch in the lipOfthe lid to allow a better flow
Date published: 2014-07-22
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I took my filter apart to clean it and now I cannot find the part that connects the tube to the filter. Where can I get this part?

Asked by: Nichelle
We would need to send it to you. Please call 1-800-526-0650. BREX
Answered by: BREX
Date published: 2017-05-22

Where can I get a replacement elbow, tube and o-ring? for this filter?

Asked by: gsxr
These items are not sold separately so you would need to get them through us. I will email you directly. BREX
Answered by: BREX
Date published: 2017-05-15

Is there away to get a new elbow piece for this?

Asked by: Tant
Yes, we will email you directly. BREX
Answered by: BREX
Date published: 2017-04-17

i have a decorative filter i bought from you guys, it doesnt keep the water clean and it makes these wierd noises. i was told thats normal but i am highly doubting that. is that something i shouldn't be cautious of?? 

Asked by: april57
First, clean water is dependent on a number of things - size of animal in the tank, how often the tank is maintained, how much and what you feed, etc. Filters just help reduce our maintenance, but are not completely responsible for tank care. In regards to the noise, it should be quiet. If it is not, make sure the water is being pulled in. The slots along the bottom couple of inches of the filter housing could be clogged so water is not coming in faster than it is being pushed out. Also, open the pump and check the impeller to make sure this has not become clogged with algae, sludge, etc. I will email instructions to you on how to clean the pump, in case you need them. BREX
Answered by: BREX
Date published: 2017-04-11

Where do I buy a Pump Replacement for this Repto filter?

Asked by: AnaJG3
This takes the Tetra Pond SP (short for statuary pump) 140 GPH. It is available at locally owned garden centers, and pet stores, as well as through www.123ponds.com. BREX
Answered by: BREX
Date published: 2017-04-09

I lost the piece that connects the pump to the white plastic tube. Is there a way to purchase a replacement piece?

Asked by: DorothyG
Unfortunately, no, that is not sold separately. However, I believe we can still help you, and will reach out to you directly. You may also call us at 1-800-526-0650. BREX
Answered by: BREX
Date published: 2017-01-16

I purchased one of these off of amazon and I was wondering if It were submersible? 

Asked by: Kenzies
Thank you for purchasing this Tetra product! Yes...and no....it can certainly be submerged but you will not get the waterfall effect. Also, the filter will not filter as thoroughly, as debris will bypass the cartridges. Ideal setting is to have the water level to just below the top of the filter housing. BREX
Answered by: BREX
Date published: 2017-01-12

can I purchase filters (replacement) that fit into the Reptile Reptofiler and if so what would be the cost and shipping ?. thank you

Asked by: Jay1234
Unfortunately, we do not sell direct. The filters are available through local fish and pet stores as well as chain pet stores too. They are also on several pet online vendor sites. You need the Medium Sized Whisper Bio Bag. You can find these in both the reptile and the fish departments. BREX
Answered by: BREX
Date published: 2017-01-09
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