De-Icer

Product No. 26429

De-Icer is rated 1.5 out of 5 by 10.
  • y_2018, m_10, d_21, h_17
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Toxic gases caused by decaying matter and fish waste can become trapped under the ice by releasing harmful pond gases. The De-Icer helps release harmful pond gases by keeping an area of the pond ice-free. Features include a natural stone finish. 300 watts. Energy-efficient thermostat control shuts off power when not needed. UL listed. Effective to - 20°F (-28.8°C). 15 foot cord. 3-year limited warranty.

This product comes in the following size: 1 ct
Rated 1 out of 5 by from don't get this I had bought this and ended up coming for a replacement as it quit during winter. This winter my replacement one died as well, the warrenty isn't good now. I'm told they're no good for Canadian winters, after the fact.
Date published: 2017-12-18
Rated 2 out of 5 by from Works but doesn't last Works for a season then fills with water just into next winter. After that it trips out the ground fault.
Date published: 2017-11-28
Rated 1 out of 5 by from Worked for less than one season We bought and used the deicer for half of last winter. After our first cold snap this year, we woke to find it frozen in the ice. After poring hot water on it to remove it, I touched the underside and it was not even warm. I know it was getting power as that same outlet is used for our aerator. Now I have to pay to send a faulty unit back but even that does me no good as we need a heater NOW to save our fish - not in weeks from now. As I read various reviews online, way too many people have had this same problem. It is clear this is a poorly made deicer and Tetra should stop selling it.
Date published: 2016-01-20
Rated 3 out of 5 by from Water leaks in rock I have owned 3 of these. I have had two get water in it. I was close to my 3 yr warranty and no receipt but had box and tetra pond replaced with no questioned asked. The one they warranties two years ago was a different problem but after two years I have water in this one now. Just called cust svc and they are sending a new one out but with no further warranty. The warranty is based on original purchase. But they did a one time courtesy so tetras cust svc is #1. I asked about water problem if anything being corrected to solve issue and she that would be an engineering concern. I am going to write the company regarding the issue. If the deicer fills with water I will probably try a different brand. For now I'll stand by tetrapond. Love the deicer.
Date published: 2015-12-15
Rated 3 out of 5 by from Has worked good for the past two years. Plug in and leave alone. Heater works good. I have water inside the rock now. Need some advice on how to remove or if I need to replace. Two years old and I do not have a receipt, or box for the product.
Date published: 2015-10-16
Rated 1 out of 5 by from Poor choice We purchased this de-icer 5 years ago and needed Tetra to replace it twice already. We are on our 3rd unit which worked again no more than 2 winters. We replaced it now with a simple de-icer from Farm Innovators that is designed for horse water buckets. I attached it to a home made float and it works like a charm. Time will tell if it lasts but some reviews report it working for decades! Asking Tetra to replace our old one again would only repeat failure.
Date published: 2015-01-05
Rated 1 out of 5 by from Pond Deicer. Lasted only one winter (2013). No response this season in my 250 gal. pond.
Date published: 2014-12-10
Rated 1 out of 5 by from While my review says everything about this deicer being unreliable, I must recant my thoughts about TETRA. They contacted me and refunded my purchase. Tetra has restored my faith in this company. Thank you for good customer service (and reading and acting upon my earlier comments.)
Date published: 2014-04-07
  • y_2018, m_10, d_21, h_17
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  • loc_en_US, sid_26429, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_tetrafish
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  • REVIEWS, PRODUCT