I bought a vintage 2.5 /3 gallon aquarium that is chrome trimmed. The smallest filter that you offer can't clip over the edge as its too wide. I'm looking at then exit size up but not sure if the tube will be too long. What's the length of the tube?
Assuming you are looking at the Whisper 10, the tube with the strainer is a total of 8".
Date published: 2016-05-19
Are Tetra filters suitable for marine aquariums?
I'm trying to gather the components necessary for a quarantine tank.
Yes! I use one on my saltwater tank! be prepared to replace the impeller every 6 months because the metal shaft starts to degrade and may start to become noisy... if you tolerate the noise long enough the shaft will rust thru and then you will definitely need a new impeller assembly.... I do and I would recommend these filters whenever applicable!
Date published: 2016-03-20
What is the estimated time period between manual rinsing of the bio-scrubber for the Whisper EX30 power filter?
You should perform this monthly.
Date published: 2015-12-28
When is it time to replace the entire filter system?
I'm performing twice a week water change, but my ammonia is still high.
That is not necessarily the filter system. You may be cleaning the tank too much, overfeeding, overstocked, have a test kit not working properly, of may have disrupted the biological cycle somehow. I would recommend adding Tetra Safe Start and discontinuing the water changes for one week.
Date published: 2015-12-21
Whisper 30 Power Filter
How often should the Bio Foam Pad be cleaned, if at all? When it needs to be cleaned, should I just run it under cold water? I understand that this is where the good bacteria will be and I understand that the carbon/filter cartridge should be changed once per month or when the water starts to run over the carbon/filter cartridge.
Yes, you rinse it at least once a month. Ideally, you should squeeze it out in a bucket of dirty tank water during a water change. However, I have certainly rinsed them with cool water before and had no issues.
The cartridge should be changed every 3-4 weeks, regardless of whether it is overflowing or not. The carbon is no longer functioning after that time.
Date published: 2015-12-17
What's the best placement for my power filter?
I have a 29 gallon freshwater aquarium. I have a Tetra Whisper 30 power filter. Is it best to place it dead center? To the left of the tank? To the right of the tank? Is one placement better than another?
No, there isn't one that is actually better than the other. Wherever you put it, that end or area, will be kept the cleanest and you just vacuum the other areas more when you do your partial water change. If you want even filtration, put a filter at each end of the tank.
Additionally, most hoods only allow for placement of filters in certain areas. Glass canopies give you the entire back to pick from, however.
Date published: 2015-11-14
How many watts to run the Tetra PF10 Power Filtration System?
The power consumption of the PF10 is 4 watts, 120v, .03 amps.
Date published: 2015-09-15
Need Tube Extenders
I have a tall hexagon shaped tank (30 gallons) and am trying to use a Whisper 40 power filter. The connected tubes do not extend far enough down into the tank to
reach the recommended 1" above the gravel. I need to go down about 7-8" further. Where/how can I get the extension tubes?
You need the tube to be anywhere from halfway to three quarters of the way down in the tank. It cannot be any closer than 1" or it will suck up gravel, etc. It is definitely not required to be that close.
Parts are sold through independent, local fish stores, www.petsolutions.com and www.thatpetplace.com as well as www.amazon.com.
Date published: 2015-09-03
A friend bought a small filter for a 2 gallon tank. He used 2 already in less than a week because they turned the water black. What is going on?
Changed tank water, put in new filter, and still turned water black. Ran the filter under cool water before putting in tank, as directed.
As I have never seen water turn black for any reason, I have no idea what could be happening. Even if some of the carbon comes out of the filter cartridge, it does not contain a dye, so would not turn the water black, and it is pulled back into the filter immediately, in any case, or settles in the gravel. It is harmless. I suggest the person email us directly with UPC bar code from the product and pictures of what they are seeing.
Date published: 2015-08-26
can a heater be add to this filter
No. The heaters that Tetra have on the market need to be used inside of the tank itself with the fish, not in a filter system at all.
Date published: 2015-12-16
looking for an adjustable flow filter for small betta tank, less than 3 gallons
We do not make one per se but the Whisper 1-3i will work and is adjustable if you use an inline flow valve. It comes with an air pump. Accessories for air pumps include flow valves or gang valves, that you can purchase separately and use to adjust the flow rate of the air pump.
Date published: 2015-06-23
Output air pressure
What is the highest output air pump (in PSI) that you have?
We don't measure PSI. Largest is Whisper 300. It does 4.6 liters/minute at a depth of 24".
Date published: 2015-06-02
how far under the water should the intake be-should the tube bottom be at a certain depth?
Anywhere between halfway and three quarters of the way down is fine.
Date published: 2015-05-07
does black plastic filter go in front or behind disposable filter ?
In front of the filter, facing the water.
Date published: 2015-05-05
What are the flow-rate specs for the PF20? I have one on a "at capacity" 20-gal. community tank and it doesn'seem like it's meeting the suggested ideal of 3x tank capacity in turnover per hour.
The flow rate is 110 gph. If it is moving slow, take it apart, and clean it. Slime, sludge, hard water deposits, etc, affect it greatly.
Date published: 2015-05-01
Where the filtered water flows back into the tank, should that be above, below, or at the tank water level?
It should be just below the surface of the water.
Date published: 2015-04-14
width of the whisper 40
The total dimensions of the Whisper Power Filter 40 are 8"L x 4.5" W x 7.5" H. The out-of-tank dimensions are 8" x 3" x 7.5.
Date published: 2015-02-23
how wide is your whisper for 60 gallon tank
I only have a 44 gallon tank but don't want to under buy the filter. the opening I have is 11 1/4 inches. Will a 60 gallon filter fit?
No, it is 13.5" long. Can you use two of the Whisper 40s? Is there room for two? Some hoods have additional cutout areas. Is this a Perfecto or Marineland 44 gallon pentagon tank?
Date published: 2015-02-18
owners manual or instructions for TETRA WHISPER 20-60
I recently bought 58 gallon tank w/ filters off craiglist. NO manuals where included & Air Pump WHISPER 20-60 is 1 of the items. I don't know how to set up the tank & I can not find manual/instructions on equipment received w/ tank. So any help you could give me would be great.
They have been emailed to you directly.
Date published: 2015-02-09
Whisper Power 20 extension tube?
Where can I buy an extension tube for my Whisper Power 20 filter?
We do not make an extension for the Whisper 20 Power Filter.
Date published: 2015-02-06
What is required clearance behind the tank for the Whisper 30?
There is a wall just a few inches behind my tank. I want to be sure that I have sufficient clearance for the portion of the filter that extends outside of the tank.
You will need at least 5-6 inches to have enough room for the filter to fit.
Date published: 2015-12-28
whisper EX filter cartridge
does the whisper cartridge fit the Ex filter
The Whisper EX Aquarium Filter Cartridges will fit it. See this link: http://www.tetra-fish.com/Products/whisper-aquarium-power-filter-cartridges/whisper-ex-aquarium-carbon-filter-cartridges.aspx
The box is blue and yellow. The blue and white box, Whisper Filter Cartridges will not fit.
Date published: 2015-01-23
i bought the whisper 20 2 days ago and it's really noisy!
I've taken it out several times and redone the set up but can't get rid of the noise. It's driving us crazy! Any suggestions?
Also, the flow is supposed to be adjustable but I can't get it to change no matter which way I turn it.
How do you get the adjustment knob on the tube to go in to the cover? The tube doesn't fit apart and it won't slide in to the cover.
I did not understand the last part of your question. The knob simply pushes down into the tube.
When you turn the knob, there is a plastic piece that is part of it that extends down into the tube. It will partially block the flow rate, reducing it at most by about 30%. This is not overly noticeable.
In regards to the noise, if there is an air stone near the tube or you have sand in the tank, these things will cause issues. If you do not, then call us directly and we can help you with a new impeller.
Date published: 2015-01-22
what are the dimensions of the whisper 30 and whisper 40 filters Also can a filter be too big for an aquarium. Like a whisper 40 on a 20 gallon tank
Whisper 30 - 8.5" L x 4.5" W x 8.25" H
Whisper 40 - 9.0" L x 5.25" W x 8.75" H
Yes, but it is rare, depending on the types of fish and size of the tank. What you are thinking of doing would be fine, however, as that tank has plenty of room. I have known hobbyists to put a Whisper 60 on a 10 gallon tank and had it work just fine.
Date published: 2015-01-20
My Tetra filter will not pull the water upto the filter housing and there seems to be the alot of cavitation inside the container where the impleller
Make sure the water level in the tank is to the top of the tank and the filter box is filled with water. If you have had the unit a while, remove the impeller and clean it well with hot water and vinegar. Swab out the reservoir it resides in with a q tip and vinegar as well.
Date published: 2015-01-16
Is this a self prime pump?
Our Whisper Power Filters are not self-priming pumps. Please fill the basin of the filter fully with water before plugging the filter into an electrical outlet.
Date published: 2014-12-30
how can u turn filter down
It depends on which filter you own. Some have flow control knobs on the intake tube, some do not.
Date published: 2014-12-05
Why is my whisper put not quiet?
There are many possible reasons for this issue. Sand in the impeller, and airstone bubbling near the intake tube, calcium deposits, sludge or other debris in the motor housing, or wrapped around the impeller.
Date published: 2014-11-20
i wanna properly know how to get my Whisper PF10 to be set up properly.
Because right now every time I plug in my PF10 it just does this really loud buzzing noise.
So could someone please tell me how to set it up
Place the filter box on the back of the tank without any of the other parts in it. Fill it with water. Make sure water level in tank is to the top. Plug the unit into an outlet. Insert the intake tube and impeller into the filter box. Give it approximately 30 seconds to pull water up and begin filtering. If it keeps buzzing at this point, that typically means you have low voltage in your home. You may want a power strip with surge protection to help control the voltage level.
Date published: 2014-11-10
I have an old Whisper Power Filter. What is its equivalent for replacement biofilter and other parts?
I bought a Secondnature Whisper Power Filter 1 more than ten years ago (it still works fine!). I would like to replace the biofilter and some other worn parts. The Large size filter bags fit. What current model Whisper Power Filter parts can I buy? Thank you.
That is the equivalent of the Whisper 30 on the market. All of the parts should still fit just fine.
Date published: 2014-10-28