Is the the correct impeller for Whisper in-tank filter with pump marked "E63138"?
The impeller turns but has no force and the water pressure coming out of the pump is next to nothing. The impeller spins freely on its spindle instead of catching.
No idea, as that number does not tell us which model you own. Remove the impeller and swab out the motor with some white vinegar, in case there is a build up on the inside. Also, you filter should state the model number on the spillway of it. Please call us if you need some more help. 1-800-526-0650.
Date published: 2017-09-29
I have an old tetra filter in my four tier water fountain. I just need the propeller. I have purchased three different magnetic parts but they are all too small. It is not the whisper model. Magnet 1 1/2 long/ total length 3 3/4 / prop=3/4 long.Help!!
In order to help you, we would need the information off of the pump. All of our products have filter model numbers, item numbers, etc., on them. Please email this information to us, and we can mostly likely determine what you need.
Date published: 2017-06-27
atetra wgp1200 not working
I take apart and clean my 20i filter about once a month, But lately an infestation of tiny snails have gotten and stopped the pump. I cleaned the impeller and put it back , it turns freely but does not run to pump water now. Do I need a whole new pump? I don't see you sell a replacement.
If the pump is making no noise at all, then it is dead, and no, we do not make a replacement pump; the whole filter needs replacing. If it still makes some noise or vibration, it may need a new impeller. In that case, just call us, and we will send you one.
Date published: 2014-10-01
looking for animpeller for atetra wgp1200
the bushing wore out the impeller seems to be ok is there a replacement part for this pump useing it in koi pond
Call or email us directly and we will send one to you.
Date published: 2014-09-09
50 Hz vs 60 Hz
Dear Tetra. My brand-new 20i was bought in the USA (110 Volts, 60 Hz). However in Argentina we have 220V, 50 Hz. I can solve to Voltage, but not the frequency (Hz). Would you sell and send me a 220V, 50 Hz motor, to Buenos Aires? The local importer/distributor does not… .
Hello again. Unfortunately we do not offer a 50Hz motor for our 20i Internal Filter nor do we ship to South America.
Date published: 2014-01-03