Repair Kit Tetratec AP30, Whisper 100 and 200

Product No. 29553-00

Quantity:

5.32

Rated 5 out of 5 by from right on the mark Had to get parts for a scientific instrument. discovered it was a modified whisper air pump with a bad diaphragm. able to fix for a couple of dollars instead of hundreds of dollars. Probably wont save as much for aquarium use but well worth the money. ordered two more kits for the other units we have.
Date published: 2014-01-17
Rated 4 out of 5 by from Great customer service! I had ordered the wrong replacement parts for my aquarium pump; when ordering online, I had ordered parts for a Whisper 100 air pump. What I did not know at the time was that there were two different Whisper 100 pumps available-the older style for smaller aquariums and a larger non-U.L.listed pump for larger tanks. The web site was not clear as to which parts went to what pump. When I contacted Tetra they responded immediately and instructed me to return the unopened repair kits. Three days after returning the kits I got an email stating that they had received the parts and were refunding me for the entire amount. Prompt, courteous customer service like that is rare these days,and I salute Tetra for their efforts. I will be shopping with them again in the near future.
Date published: 2013-11-22
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